Managing ready-for-payment priorities

How payment officers see urgent, medium, low, and unset queues after approvals are complete.

Payment officers 6 min read

Ready for payment has hard prerequisites

Backend queries for payment-ready documents require the business match, `is_ready_payment = true`, both approval levels completed, and no rejection markers.

Priority is a dedicated operational queue

The product exposes four payment priority routes: urgent, medium, low, and unset. The dashboard cards summarize each queue separately so payment teams can work by urgency rather than by document family alone.

This stage belongs after document correction, not before

Because the payment-ready queue only includes fully approved items, any knowledge article should point users back to detail correction or approval resolution when a record is missing from payment lists.

Related

Continue with adjacent workflows